Professional Access Across All Contexts

Traditional animal management systems restrict users to viewing only animals they own or manage. This works for property owners but creates impossible barriers for veterinarians who provide professional care across multiple farms, clinics, sanctuaries, zoos, and conservation areas.

Kora solves this through cross-location animal access. Your professional veterinary credentials grant you the ability to search for, view, and document care for any animal in the entire system, regardless of ownership or location. This access reflects the reality of veterinary practice: animals needing care may belong to hundreds of different owners across diverse contexts, but your professional responsibility and medical documentation requirements remain consistent.

How Cross-Location Access Works

As a verified veterinarian in Kora, you can:

Search across all animals - Your dashboard search queries the entire animal database, not just animals at specific locations or owned by particular users. A search for "Holstein" finds all Holstein cattle across every farm in the system.

View complete medical histories - Opening an animal's record shows their lifetime health information including observations, treatments, movements, vaccinations, reproductive records, and previous veterinary consultations. Everything clinically relevant regardless of who recorded it.

Record professional observations - You can create veterinary observations, prescribe treatments, order diagnostic tests, and provide clinical recommendations for any animal you access.

Access owner contact information - Professional consultation often requires communicating with owners. You can see owner names, email addresses, phone numbers, and location details to coordinate care.

Review location details - Understanding where animals are housed, what biosecurity zones apply, and what facility type you're visiting (farm, zoo, wildlife reserve, sanctuary) informs clinical decision-making.

This comprehensive access supports the full scope of professional veterinary practice without artificial system-imposed restrictions.

Access Tracking and Accountability

With professional access comes professional accountability. Every time you access an animal's record, Kora creates a permanent access log:

What's recorded when you access an animal:

VeterinarianAccess Record:
Veterinarian: Dr. Sarah Martinez (Licence: VET-AU-12345)
Animal: Bella (Dog, ID: a1b2c3d4-e5f6-...)
Owner: Thompson Residence
Accessed: March 15, 2025 at 2:30 PM
Access Reason: "Routine vaccination consultation"
Duration: 8 minutes
Actions: Viewed health history, created veterinary observation

Access log serves multiple purposes:

Professional accountability - Complete audit trail of which veterinarians accessed which animals, when, and why. Protects both you and animal owners by documenting professional consultations.

Owner transparency - Animal owners receive notifications when veterinarians access their animals' records. Builds trust through visibility into professional care.

Regulatory compliance - In jurisdictions requiring professional access tracking, these logs provide documentation needed for regulatory audits or investigations.

Clinical continuity - When multiple veterinarians provide care (primary vet, emergency vet, specialist consultant), access logs show who's been involved and when. Supports coordinated treatment.

Billing and practice management - Your access history can inform billing systems, showing which properties you've provided services to and when consultations occurred.

Recording Access Reasons

When you access an animal's record, Kora asks you to provide an access reason:

Common access reasons:

• "Routine vaccination consultation"
• "Emergency examination - suspected colic"
• "Follow-up for previous respiratory infection"
• "Pre-purchase examination"
• "Laboratory result review"
• "Second opinion consultation"
• "Wildlife health assessment"
• "Breeding soundness examination"
• "Regulatory health certificate inspection"

Why access reasons matter:

Owner communication - Clear access reasons help owners understand why their animal's record was viewed. "Routine vaccination consultation" is reassuring. Seeing access without reason might raise concerns.

Clinical context - When other veterinarians review access history, clear reasons help them understand the consultation context and clinical timeline.

Professional documentation - Access reasons become part of the permanent record. Documenting professional involvement even when detailed observations aren't created.

System refinement - If you later create a veterinary observation or treatment record, the initial access reason can auto-populate or inform clinical documentation.

Best practice: Record access reason immediately when opening animal records. If a quick look doesn't lead to formal consultation, the reason documents why professional review occurred.

Owner Notifications

When you access an animal's record, the owner receives an automatic notification:

Example owner notification:

Subject: Veterinarian Accessed Animal Record

Dr. Sarah Martinez accessed Bella's health record on March 15, 2025 at 2:30 PM

Access Reason: Routine vaccination consultation
Clinic: Mobile Veterinary Services
Licence: VET-AU-12345

Dr. Martinez viewed Bella's health history and created a new veterinary
observation regarding vaccination status and recommendations.

View the complete consultation record in Bella's health history.

What notifications include:

• Veterinarian name and credentials
• Animal accessed
• Date and time of access
• Access reason
• Clinic or practice affiliation
• Actions taken (viewed only, or created observations/treatments)
• Link to view what the veterinarian documented

Why automatic notifications matter:

Transparency - Owners know when professional consultations occur, even for quick record reviews or phone consultations where in-person visits didn't happen.

Trust building - Professional access paired with immediate owner notification demonstrates Kora's commitment to data privacy and professional accountability.

Communication facilitation - Notifications prompt owners to read veterinary observations, follow treatment recommendations, or contact you with questions.

Coordination - If multiple owners share responsibility for an animal (breeding partnerships, conservation programmes, shared custody), all receive notifications ensuring everyone stays informed.

Fraud prevention - Unauthorised access by someone falsely claiming veterinary credentials would immediately alert owners, providing rapid detection of system misuse.

Recently Accessed Animals

Your dashboard tracks animals you've recently accessed, creating a convenient reference for active caseload:

Recent access list shows:

Recent Animals (You've accessed 23 animals in the past 30 days)

Today:
Bella (Dog) - Thompson Residence, 2:30 PM
Cow #147 (Holstein) - Green Valley Dairy, 11:45 AM

Yesterday:
Thunder (Horse) - Riverside Stables, 4:15 PM
Rhino #7 (White Rhino) - Safari Wildlife Reserve, 9:30 AM

This Week:
... (showing 19 more animals)

What recent access provides:

Quick case return - Click any animal in the recent list to immediately reopen their record without searching again. Useful for checking lab results, reviewing follow-up observations, or updating treatment plans.

Caseload overview - See which animals are currently under your professional care. During busy weeks, this list helps you track active consultations and ensure no follow-ups are missed.

Practice patterns - Review your access history to understand consultation volume, client distribution, and animal type mix in your practice.

Billing reference - Cross-reference recent access with billing records to ensure all consultations are properly invoiced.

Access Across Contexts

Your professional access applies regardless of location type or animal category:

Commercial farms - Access any animal on any farm where you provide veterinary services. Record production animal care across cattle, swine, poultry, sheep, and goat operations.

Companion animal clinics - View records for dogs, cats, rabbits, birds, and exotic pets across multiple client households. Provide coordinated care for animals from different owners.

Zoos and aquariums - Access diverse species collections for routine care, emergency consultations, or specialist advice. From elephants to penguins, your professional credentials apply.

Wildlife rehabilitation centres - Examine animals under rehabilitation without requiring separate accounts or permissions. Document care for animals that will be released to the wild.

Conservation breeding programmes - Provide veterinary oversight for endangered species breeding across multiple facilities. Access genetic records, breeding histories, and population health data.

Research facilities - Ensure animal welfare in research settings while maintaining appropriate access boundaries for confidential studies.

Community animal health programmes - Provide veterinary support for community livestock, working animals, or public health initiatives in diverse settings.

The same professional access works everywhere. You don't request permissions, wait for approvals, or navigate different systems based on context. Your verified veterinary credentials are your universal access key.

Respectful Professional Access

Professional access is broad, but professional ethics require restraint:

Access animals for professional purposes only:

✓ Viewing animals under your active care ✓ Consulting on cases other veterinarians refer to you ✓ Emergency access for animals requiring urgent care ✓ Regulatory inspections or health certifications within your jurisdiction ✓ Research access with appropriate ethical approvals

✗ Viewing animals out of curiosity ✗ Accessing records to benefit competing practices ✗ Sharing confidential health information inappropriately ✗ Using professional access for non-professional purposes

Document access appropriately:

Clear access reasons demonstrate professional purpose. "Reviewing health history for emergency consultation" is professional. Empty or vague reasons raise questions about access legitimacy.

Communicate with owners:

When providing care, inform owners about your involvement. While Kora sends automatic notifications, direct professional communication builds relationships and ensures treatment compliance.

Maintain clinical objectivity:

Professional access to complete health histories supports evidence-based decision-making. Review previous treatments, diagnostic findings, and other veterinarians' observations to provide informed recommendations.

When Access is Limited

While veterinary access is comprehensive, some boundaries exist:

Financial information - You typically cannot view billing details, payment history, or farm financial data unless explicitly granted access for practice management purposes.

Private owner notes - Owners can mark specific notes as private, restricting access to personal observations or non-clinical information.

Confidential research data - Animals in research programmes may have access restrictions protecting proprietary study data while allowing veterinary care access.

Inactive licence status - If your professional licence expires or is suspended, veterinary access features are automatically restricted until credentials are updated and re-verified.

Geographic limitations - Some jurisdictions restrict cross-border veterinary access. Your licence jurisdiction may limit which animals you can access professionally.

If you encounter access restrictions preventing professional care, contact system administrators or the animal owner to request appropriate permissions.

Cross-Location Access for Travelling Veterinarians

Mobile veterinary practices and consulting veterinarians particularly benefit from cross-location access:

Scenario: Mobile Food Animal Practice

Dr. Martinez provides bovine veterinary services across 40 farms in rural Queensland. On Monday, she visits Green Valley Dairy to examine a cow with suspected mastitis. She searches "Cow #147 Green Valley" in Kora, immediately accessing complete health history (previous mastitis episodes, treatment responses), current milk production data (if tracked), recent observations by farm staff, vaccination status, breeding history and lactation stage.

She records her clinical examination, diagnoses subclinical mastitis, prescribes treatment, and sets a 7-day follow-up date. The owner receives immediate notification of her consultation.

On Tuesday, she visits three different farms, accessing animals at each location through the same professional dashboard without switching accounts or requesting permissions.

On Friday, Green Valley Dairy calls about Cow #147's treatment response. Dr. Martinez pulls up the record instantly from her recent access list, reviews farm staff's follow-up observations, and provides phone consultation about continuing treatment.

Scenario: Zoo Veterinarian Consulting Across Facilities

Dr. Omondi is a wildlife veterinarian providing specialist consultations for three zoos and two conservation centres. Each facility uses Kora for animal management. Dr. Omondi's single veterinary account provides professional access across all five organisations.

When Nairobi Zoo consults her about a lethargic elephant, she accesses the elephant's complete health record, reviews previous blood test results, and recommends additional diagnostics. When the results are uploaded to Kora, she receives notification and reviews remotely.

Later that week, the elephant is transferred to a conservation breeding centre for genetic diversity purposes. Dr. Omondi continues monitoring the elephant's health at the new location without losing access. The animal's record moves with the animal, and her professional credentials provide continued access.

Integration with Other Features

Cross-location access integrates with broader Kora features:

Animal Management (Chapter 8) - View complete lifetime records for any animal regardless of current location or ownership.

Health Management (Chapter 10) - Your veterinary observations contribute to animals' permanent health histories accessible by future caregivers.

Biosecurity (Chapter 11) - When diagnosing contagious diseases, cross-location access enables you to see if your other client properties might be affected through animal movements.

Traceability (Chapter 12) - Your professional consultations create immutable traceability events documenting veterinary involvement in animals' lifetime histories.

Laboratory Workflows (Chapter 20.4) - Order tests for any animal you access. Results return to you regardless of where the animal is currently located.

Privacy, Security, and Compliance

Cross-location access operates within privacy and security frameworks:

Encrypted access logs - All access records are cryptographically secured and tamper-evident. Providing reliable audit trails.

Professional credential verification - Your licence number, issuing jurisdiction, and validity status are verified before granting cross-location access.

Owner consent mechanisms - Owners understand that licensed veterinarians can access their animals' records for professional purposes. This consent is part of Kora's terms of service.

Regulatory alignment - Access tracking complies with veterinary professional regulations in jurisdictions requiring documentation of client-patient relationships and professional consultations.

Data breach response - If unauthorised access occurs (stolen credentials, hacking), comprehensive logs support rapid investigation and notification of affected owners.